The University is pleased to offer Moodle*, a web application that educators can use to create effective online learning sites.
Access to and administration of the UVic Moodle Enterprise LMS is provided by University Systems. Support and professional development in the use of Moodle is provided by Learning Systems, a unit within the Academic and Administration Services department of University Systems.
*Moodle is a Learning Management System (LMS), also known as a Course Management System (CMS) or a Virtual Learning Environment (VLE).
Prerequisites for the use of Moodle are:
- a primary NetLink-ID
- a primary UVic e-mail address
- a subscription to the Moodle mailing list
Problems with access (log-in) for both students and instructors should be reported by phone or email to the Computer Help Desk (721-7687).
Learning Systems can be contacted by e-mail to Moodle Help. The staff will respond during regular University office hours, Monday to Friday, 8:30-4:30.
If access to Moodle is required for persons not associated with UVic (do not have a Netlink-ID) an application for an affiliate ID. We no longer permit the use of Secondary Netlink-IDs.
Important announcements about Moodle availability, maintenance and upgrades, and removal of courses ** will be distributed through the Moodle support mailing list and the Informed system.
Learning Systems is committed to:
- Upholding UVic Policy IM7200 ‘Responsible Use of Information Technology Services’.
- Providing educators with timely and relevant information and support.
- Researching, testing, and integrating (when and where appropriate) clients’ feedback and suggestions into ongoing instructional and support services.
Ownership and responsibility for course content and communication
The Instructor who requests a Moodle course is responsible for all content, for supporting other individuals using the course and for all communication with respect to that course.
The instructor of a Moodle course is responsible for:
- Requesting their official credit course shell through the uvic.caLMS setup protocol.
- Development and maintenance of all course content, including transferring all content from one course shell to another.
- Requesting access for co-instructors in their Moodle course.
- Providing first line assistance to students, TAs and co-instructors in the course.
- Informing the Computer Help Desk if issues arise with respect to students' access to the course.
- Contacting the Computer Help Desk on behalf of students, TAs and co-instructors, and when issues related to access or use of the course arise.
- Ensuring students are aware of appropriate online behaviour and that they know how to contact the course instructor in case of difficulty.
- Removing students or TAs whose behaviour violates UVic Policy IM7200 ‘Responsible Use of Information Technology Services’ or any other UVic policy.
- Reading and responding to all email from Learning Systems and ensuring that all students, TAs and co-instructors are aware of all information distributed through the support mailing list.
- Ensuring that co-instructors and TAs are made aware of training opportunities or consultation regarding the use of Moodle.
- Ensuring all use of student data in a Moodle course conforms to guidelines documented on the Human Research Ethics Board web site.
- Ensuring all use of content follows UVic’s Copyright Policies and Guidelines
- Keeping an archive of all instructor course content at the end of the course in a location other than Moodle. At the end of each term, after removing student access, Learning Systems will keep an archive of the term’s credit courses, including student contributed content and instructor course content, for one year from the course end date as per section 19.00 of the UVic Policy IM7700 ‘Records Management Policy’. The Instructor will be notified of the deletion date in advance.
- Downloading the student content or grades to be retained prior to the cleanup date by referring to How to Export the Gradebook and How to backup a Moodle course. Non-credit courses such as sandboxes, research and continuing courses will not be affected if they have been accessed (viewed) in the previous (one) year. To ensure non-credit course content is kept, log into Moodle and view the course before the cleanup date.
